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Privacy Policy

Privacy Policy for Britannia Cars

At Britannia Cars, we value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data in accordance with applicable data protection laws.

1. Information We Collect

We may collect the following types of personal information when you interact with us:

  • Personal Identification Information: This includes your name, address, email, phone number, and other contact details provided during booking or inquiries.
  • Booking Information: Details related to your bookings, including pick-up and drop-off locations, date and time of service, and any other relevant details for providing chauffeuring services.
  • Payment Information: We may collect your payment details, including credit card information, for processing transactions.
  • Communication Information: This includes any communication between you and Britannia Cars, such as emails, phone calls, and messages.
  • Website Usage Data: Information such as IP address, browser type, and browsing behavior on our website may be collected through cookies and similar technologies.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To Provide Services: To manage and complete bookings, offer customer support, and tailor our services to your preferences.
  • Payment Processing: To process payments and refunds for services provided.
  • Communication: To contact you regarding your bookings, respond to inquiries, and provide updates on our services.
  • Improving Our Services: To analyze customer behavior and preferences to improve our offerings, website experience, and customer service.
  • Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our terms and conditions.

3. How We Protect Your Information

We take data security seriously and use appropriate technical and organizational measures to safeguard your personal data from unauthorized access, loss, or misuse. These measures include encryption, secure servers, and limited access to personal data by authorized personnel only.

4. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information in the following circumstances:

  • With Service Providers: We may share data with trusted service providers who help us deliver our services, such as payment processors or IT support. These third parties are required to maintain the confidentiality of your information.
  • Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction, but we will take steps to ensure your privacy rights continue to be protected.

5. Your Rights

You have the following rights concerning your personal data:

  • Access: You have the right to request a copy of the personal data we hold about you.
  • Correction: You may request the correction of inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal data where it is no longer necessary for us to retain it.
  • Objection: You can object to the processing of your data for certain purposes, such as direct marketing.
  • Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at the details provided below.

6. Cookies

Our website uses cookies to enhance user experience and improve our services. Cookies are small text files placed on your device that help us analyze website traffic and customize content. You can control the use of cookies through your browser settings, but please note that disabling cookies may limit your experience on our website.

7. Third-Party Links

Our website may contain links to third-party websites or services. This Privacy Policy applies solely to information collected by Britannia Cars, and we are not responsible for the privacy practices of third-party sites.

8. Updates to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where necessary, we will notify you by email or other appropriate means. Please check back periodically to stay informed about how we are protecting your information.

9. Contact Us

f you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Britannia Cars
Email: info@britanniacars.com
Phone: 01844279100

Note: By using our services, you agree to the collection and use of your personal data as described in this Privacy Policy.

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Britannia Cars UK is the best chauffeuring company for leisure, business and corporate travel to and from Thame and surrounding villages from all Airports and all popular UK destinations.

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