All bookings are calculated as starting and ending from a central point in the area we operate. Bank holidays, public holidays, and other peak days may carry an additional charge. Please inquire about applicable rates when booking on such days. Any additional charges such as tolls, car parking, or portage will be added to the final bill at cost price.
If the client requests the chauffeur to wait in a location where parking is restricted, any parking fines incurred will be charged to the client. For safety reasons, all large luggage items, including hard cases, must be placed in the boot, and only a reasonable amount of hand luggage may be carried inside the vehicle, subject to the chauffeur’s approval.
Our chauffeurs will choose the best possible route to the destination based on current traffic conditions. While we aim to arrive on time, Britannia Cars cannot be held responsible for any delays due to traffic incidents, road closures, or other unforeseen circumstances that result in missed appointments or travel connections. However, we will make every effort to ensure timely arrivals.
Britannia Cars will not be responsible for any personal belongings left in the vehicle. Clients are advised to check for their belongings before exiting the vehicle.
Only Britannia Cars’ chauffeurs are authorized to drive the vehicles. Clients are advised to allow the chauffeur to open the car doors. Any damage caused by the client or their guests to the vehicle, whether inside or out, will be the client’s responsibility. This includes any damage caused while opening doors. In case of such damage, the cost of repair, including any loss of income if the vehicle is out of service, will be charged to the client.
Fixed rates quoted for journeys are based on the information provided at the time of booking, including hours and miles traveled. Any excess time or additional mileage beyond the quoted amount will be charged at the standard rate.
Smoking is strictly prohibited in all Britannia Cars vehicles. No food or drink is allowed inside the vehicles unless the chauffeur has granted prior approval.
Tipping is at the client’s discretion. However, if requested, gratuity can be added to the final bill.
Smoking is not permitted inside any of our vehicles. No food or drink is allowed to be consumed in the vehicles unless approved by the chauffeur. Any damage caused by the client or their guests to the interior or exterior of the vehicle shall be charged to the client, including any loss of earnings if the vehicle has to be removed from service for repairs.
We accept all major cards
